Frequently Asked Questions
General questions
What is behind KKB Sweets & More?
- We would be happy to tell you more about us on our About Us Page
Where is your wholesaler located?
- Our warehouse is located in Barsbüttel. You can find the exact address on the contact page.
How do I contact customer service?
- Our customer service is available by phone and email. Visit our contact page for more information.
Can I inspect the goods on site?
- Yes, you can inspect the goods on site. Please feel free to arrange an appointment with us.
Are there minimum order quantities?
- No, we do not have a minimum order quantity.
Are there discounts for bulk orders?
- Yes, we offer discounts for bulk orders. Contact us for a customized quote.
payment
What payment options do you offer?
- We accept various payment options such as PayPal, credit card (Visa, MasterCard and American Express), Shop-Pay and SEPA transfer.
Delivery
What are your delivery terms?
- We offer faster and more reliable delivery. For orders over €1,000 net, we deliver free of charge within Germany. For orders over €1,500, we deliver free of charge to Austria, the Netherlands, and Belgium.
For more information, please visit our Shipping page - We send parcels with DHL and pallets with DB Schenker
How can I order?
- You can complete your order directly through our shop. You can also email us a screenshot of your shopping cart. For larger quantities, please call us.
Do you have any further questions?
Please feel free to contact us, our team will be happy to help you!